Refund policy

At Loma Ibiza, we aim to provide a high-quality experience for our customers.

Digital Products (eBooks)

All digital products (guides, eBooks, downloadable files) are non-refundable after purchase, as they are immediately accessible after payment.

If you experience any technical issue with downloading or accessing the file, please contact us so we can assist you promptly.

Physical Products (if applicable)

If physical products are offered on our website, returns may be accepted within 14 days after delivery, provided that the product is:

  • unused
  • in its original condition
  • in its original packaging

Return shipping costs are the responsibility of the customer unless the product is defective.

For any return or refund request, please contact us using the details provided in the Contact Information section.